Dear Stakeholders,
In 2020, we witnessed significant developments that can be considered a milestone for a period of economic, social and technological transformation that will guide the near future of humanity. In 2020, we experienced a revolutionary change to our outlook on life, starting from our social and professional habits. In the face of challenging conditions, we took innovative steps to strengthen our adaptation to the pandemic and its effects. This difficult year once again highlighted the significance of business continuity and its components. Focusing on “human health” since the very beginning of the pandemic, our priority was to ensure the safety of each and every employee and to maintain our operations. Our goal was to continue to contribute to all the stakeholders within our value chain, from suppliers to consumers, while conducting our activities. From the beginning of the pandemic, we developed exemplary practices to enable the access of our consumers to safe products and to protect the health of our employees. As a result of these practices, we were awarded the TSE COVID-19 Safe Production Certificate for all our factories in Türkiye. Digitalization was among the most prominent issues of 2020. Further strengthened by a digitalization infrastructure already in process, we successfully managed the pandemic. We inaugurated Digital transformation with an end-to-end approach extending from supply chain to consumer. On our path to adopting our “no-waste company” model, we put all our efforts into leaving Future generations a habitable world, as well as maintaining our operations’ sustainability. During the COVID-19 period, we acted in awareness of the importance of the supply chain, to ensure that consumers could continue to access our products, to understand our consumers, and to carry on in accordance with their requirements and changing behaviors. We always attach priority to our responsibilities towards the environment and future generations during production. While carrying out Sustainability activities in line with long-term goals that we defined in 2014, Ülker Bisküvi has been listed in the Borsa Istanbul Sustainability Index and FTSE4Good Emerging Indexes, the global sustainability index, since 2015 and 2016, respectively. We continued to grow together with our stakeholders in 2020, without compromising our saving and efficiency approaches.
For our country, as well as the entire world, 2020 has been a challenging year. On the other hand,thanks to laws enacted to boost the markets and with the contribution of growth figures, especially in the industry sector and after the second quarter of 2020 in particular, we believe that 2021 will deliver a significant recovery. At Ülker Bisküvi, we will continue to support our country’s development goals and gain strength in the global competition, maintain our strong position in the existing markets, and sustain our leadership in 2021, as well. I extend my heartfelt thanks to all our stakeholders who continue to believe in and support us in the added value we provide for our Company and our country.
Mehmet Tütüncü
Chairman of the Board of Directors